Frequently asked questions

Whether you use Timestripe for personal development or team collaboration, we’ve curated essential resources to get you up and running quickly.

Boards

For newcomers to the app, the Getting Started board is a valuable resource. It provides guidance on initial setup steps, practical tips, and a comprehensive overview of essential features.

If you've already mastered the basics of the app and are looking for more tailored insights, the Use Cases board is perfect for you. It features productivity strategies for both teams and personal use, as well as examples of how professionals from various industries use Timestripe in their work routine.

Materials in the Magazine

Our Magazine is not just a hub for productivity content, but also a comprehensive help centre. It offers a diverse range of valuable content from our team, experts and community. This includes extensive use cases, detailed tutorials, descriptions of key features, and user reviews.

Social Media

We share insightful and practical visual content across our social channels, including quick tips, app how-tos, educational posts, and productivity hacks. Join us on social media—let's make productivity a little more exciting together.

𝕏 / LinkedIn / Instagram / YouTube

Community chat

Our Community Chat is a space where users can connect, ask questions, share productivity tips, and exchange insights about Timestripe. It’s an interactive environment where you can learn from others' experiences, discover new ways to use the app, and even suggest new features directly to the team.

Can I collaborate with people in Timestripe?

Yes! You can create individual Spaces to manage your team’s projects, invite collaborators, and stay aligned on shared goals.

Need even more flexibility? Share a board and enable the Collaborative Board feature—allowing anyone with the link to edit and contribute seamlessly.

How can I invite teammates to a Space?

To invite teammates to a Space, follow these steps:

• Hover over the “Space” and click on the “Settings” icon.
• Open the “Invite” tab.
• Copy your personal invitation link and share it with your team.

Collaborate and achieve more together!

How do I find keyboard shortcuts?

To access keyboard shortcuts, simply open the “Help Hub” in the bottom right corner of the screen, then select Keyboard Shortcuts. There, you’ll find a complete list to help you navigate Timestripe more efficiently.

Do you have a mobile app?

Yes! Get Timestripe on your mobile to be fast and efficient, adjust plans and capture ideas on the go.

App Store / Google Play

How does synchronisation work on mobile and desktop?

We don't have a real time synchronisation now, so it might take some time to get all the tasks from web to your mobile. It shouldn't take too long. We recommend you not to open both of the versions at the same time for faster syncing.

Is there a browser extension for Timestripe?

Yes, we’re excited to offer a Timestripe browser extension! Download it from the Chrome Web Store to make tracking and achieving your goals faster and more accessible than ever.

How to restore deleted tasks?

If a task has been deleted it can be restored. Here are the steps:

• Click on “Settings” in the left sidebar.
• Select “Deleted Goals”.
• A list of selected tasks will be displayed. Locate the task you want to restore.
• Click on the context button on the right side of the task, then select “Restore”.
• The task will be returned to your task list.

How to see all of my goals (past/upcoming)?

The Calendar View is designed for exactly this purpose. If it’s not visible in your Sidebar menu, head to “Settings” → “General” to enable it.

In the Calendar v1 you can easily see both your past and upcoming goals. To switch between them, use the “Reflection / Future Thinking” toggle.

Please note that this feature is currently available on desktop only.

Can I navigate to a specific date in the Horizons?

There are two ways to do it:

• Go to the “Calendar” view and select the date that you need (you can also add tasks there).
• You can click on <> in any column to change time periods. So, if you press <> in the month column, all your horizons will switch to the previous month. It's the same with weeks and years.

Is there a two-way synchronization with Google Calendar?

Unfortunately, right now we don’t have a two-way synchronization with Google Calendar. This is a complex process and we have encountered some technical difficulties along the way. We value Timestripe’s users data and privacy so we do our best to implement new features carefully.

The good news is we plan to implement it this year.

Meanwhile, you can connect Timestripe to your calendar, so all of your tasks will appear there as all-day events at the top of the list. Follow this guide in Settings to do it.

How to search for a task or text within the boards?

To search within your boards, simply press the F key on your keyboard. This will open the search bar and display relevant results. Alternatively, you can click the "Search" icon in the left sidebar to access this feature.

Please note that the search function matches whole words only, not partial matches.

Is it possible to repeat tasks within subtasks?

Goals that contain subgoals cannot be set to repeat.

Tip: As an alternative, use notes with checkboxes to manage recurring items within a goal.

How can I use templates in Timestripe?

Grab templates from Gallery! Find what suits you, and start using it in a blink of an eye.

• OKR Template
• GTD Template

Find more templates in the Gallery.

Can I attach files to goals?

Yes! In fact, we also support embedded links and a rich text editor. Explore all the potential of Notes and Thoughts in our tutorial.

How are privacy and safety handled in Timestripe?

Currently, while data is not encrypted, it is securely stored in a protected database on a secure server, with no third-party access. We also perform regular software updates to safeguard against potential vulnerabilities.

For more details, please refer to our Privacy Policy, which outlines the types of information collected by Timestripe and how it is used.

How to delete an account?

You can delete your account and all associated data on the “Settings” page, at the bottom of the “General” section.

After deactivating your account, you will lose access to all data associated with it. If you decide to use Timestripe again in the future, you’ll need to create a new account.

Where can I see my authorisation method?

It is important to log in with your initial authorisation method not to create extra accounts.

To check this information, go to “Settings” → “General” and scroll to the “Signed in with” field.

How to add and remove email notifications?

To customise the notifications you want to receive, go to “Settings” → “Notifications” and adjust.

How can I reset my password?

To reset your password, go to the “Log In” form and click on “Forgot your password?” Then, enter and confirm your email address.

Note: This option is only available if you registered using your email. We're unable to reset passwords for accounts connected through third-party platforms, such as Google or Facebook.

Do you have a Team plan?

Yes! To get started, email us at help@timestripe.com with the number of team members and your preferred subscription period, and we’ll take care of the rest.

Can I pay less for subscription?

Actually, you can! We've got a Get a Discount program. Simply create content about Timestripe in social media, let us know about it and get a discount up to 50%.

How to renew your subscription?

To renew your subscription, please, go to the Pricing Page, select the plan and currency, and click “Upgrade Now”. Then the payment form will appear. You need to enter the card details, and then the subscription will be renewed. Make sure that all the data you enter is correct, because it plays a big role in the approval of your payment.

How will I be billed for my subscription?

Subscriptions will use a secure payment transaction through PayPro Global or Cloud Payments.

By default, all plans will be re-billed automatically. If you would like to cancel the re-billing of your account, you can manage this through your “Settings” → “Plan”.

Do you offer Lifetime plan?

We don't have a lifetime offer. But we do have a generous 5-year Strategists plan available. And your subscription will renew at the same price in 5 years if you stay subscribed.

How to change the payment method?

When your subscription ends, you can go to the Pricing Page and choose a suitable plan and payment method.

If your subscription is not yet finished, and the auto-renew is still on, it would be a good idea to switch it off before your previous card is charged.

Can I cancel at any time?

Sure! Just go to the “Settings” and click the “Cancel automatic renewal” button. Your Timestripe PRO will remain active till the end of the billing cycle.

What happens to my data if I don't renew the subscription?

All your data remains fully available and editable, nothing is archived or anything like that. But the limits of the Basic plan will be imposed on the new data.

Do you offer refunds?

We provide 30-day money back guarantee for quarterly and yearly plans. No questions asked. Though we always would welcome any feedback you'd be willing to provide.

Get 30% off by a simple mention

If you’re a Timestripe lover and want to help us spread worldwide, it’s your time to shine. What to do:

• Mention Timestripe in social media (any blog, platform or website you like).
• Copy the link from your post.
• Give us a link to this content or a screenshot of your mention via the mail at info@timestripe.com.
• Get a 30% discount for Pro.

Get 50% off for a review

If you have the desire to do a review about Timestripe and share it with the world, we encourage it to do significantly! What to do:

• Create an overview of Timestripe.
• Share it on the social media.
• Also you can leave a review on the Timestripe's page at G2.com, Capterra or GetApp.
• Give us a link to this content or a screenshot of your review via the mail at info@timestripe.com.
• Get a 50% discount for Pro.

Become Ambassador and earn money

If you are a blogger, social media influencer, podcaster, creator, coach or consultant and you want to share Timestripe with your audience and earn money, you can become our Ambassador:

• Tell about yourself and share link to your community via the mail at info@timestripe.com.
• We’ll response to you shortly and give your personal code.
• Create any content about Timestripe and share your promo code.
• Earn money for every user who upgrades to PRO with your promo code.

How the personal code work?

You earn money from every user registered via your link and subscribed to Pro! You receive 20% of all referral transactions to your internal balance. Whenever you’re ready, withdraw the money directly to your bank account. Moreover, you also have a discount for Pro 20%.

Sharing Kit

Check out our Sharing Kit—a collection of images that you’re welcome to use on blog posts, social media, and any other digital content you’d like to create.