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Frequently asked questions

General questions

How are privacy and safety handled in Timestripe?

Right now we don't encrypt the information, but the data is stored in a secure database on a secure server, and third-party has no access to it. Also, we regularly update the software to prevent the possibility of exploiting any vulnerabilities.

Can I collaborate with people in Timestripe?

Yes! You can create individual Spaces to manage your team's projects. You can easily invite others to join your Spaces and work on plans together, making it easy to coordinate and track progress towards your shared goals.

Also you can share board and turn on Collaborative board feature. It will enable everybody who has link to the board to edit content of board.

How to restore deleted tasks

If a task has been deleted it can be restored. Here are the steps:

  • Click on “Settings” in the left sidebar.
  • Select “Deleted Goals” from the Settings menu.
  • A list of selected tasks will be displayed. Locate the task you want to restore.
  • Click on the context button on the right side of the task, then select “Restore”.
  • The task will be returned to your task list.

How to see all of my goals (past / upcoming)?

We've got Calendar view for this purpose (you can enable this view in the Settings → General if it didn't appear automatically). There you can see all your past goals as well as upcoming ones. If you want to switch between past and upcoming goals, use “Reflection / Future thinking” switch. This mode works only on desktop.

Is there a two-way synchronization with Google Calendar?

Unfortunately, right now we don’t have a two-way synchronization with Google Calendar. This is a complex process and we have encountered some technical difficulties along the way. We value Timestripe’s users data and privacy so we do our best to implement new features carefully.

The good news is we plan to implement it this year.

Meanwhile, you can connect Timestripe to your calendar, so all of your tasks will appear there as all-day events at the top of the list. Follow this guide in Settings to do it.

How to search for a task or text?

To search for a task or text within your boards, follow these steps:

  • Press the F key on your keyboard. This will bring up the search input and display the search results.
  • Alternatively, you can click on the Search icon located in the left sidebar to access the search function.

Can I navigate to a specific date in the Horizons?

There are two ways to do it:

  • Go to the Calendar view and select the date that you need (ypu can also add tasks there)
  • You can click on <> in any column to change time periods. So, if you press <> in the month column, all your horizons will switch to the previous month. It's the same with weeks and years.

How does synchronisation works on mobile and desktop?

We don't have a real time synchronisation now, so it might take some time to get all the tasks from web to your mobile. It shouldn't take too long. We recommend you not to open both of the versions at the same time for faster syncing.

Is it possible to repeat tasks within subtasks?

Unfortunately, this feature is quite difficult to implement, so we don't have it yet.

How can I use templates in Timestripe?

Grab templates from Gallery! Find what suits you, and start using it in a blink of an eye. Templates for GTD and OKR are inside this goal.

Can I attach files to goals?

Yes! In fact, we also support embedded links, text editor and so on. Video going over details is inside.

Is there a mobile app?

Yes! Take Timestripe with you everywhere. Click to find links and QR codes for app inside.

Here's link for App Store and for Google Play.

Account, login and billing

How to delete an account?

You can delete your account and all the data connected with it on the Settings page, at the end of the section General.

What is the difference between Timestripe Basic and PRO?

Unlock your productivity potential with Timestripe PRO — the ultimate productivity tool designed to help you achieve your goals with ease.

With unlimited boards, lists, goals, climbs, documents, and notes, Timestripe PRO streamlines your workday and gives you the freedom to focus on what matters most. Try it risk-free with our 30-day money-back guarantee.

Why is the subscription so expensive?

This subscription price allows us to experiment with various promotions, affiliate programs and other growth tools. Users have the opportunity to reduce the subscription price by half simply by making a review on Timestripe: for more details go to the Board Get a Discount.

So far, we are still a relatively small platform and we hope that in the future we will be able to attract a bigger traffic of users and a lower price will generate a larger final profit.

Can I pay less for subscription?

Actually, you can! We’ve got a Get a Discount program. Simply create content about Timestripe in social media, let us know about it and get a discount.

How to renew your subscription?

To renew your subscription, please, go to the pricing page, select the plan and currency, and click "Upgrade Now". Then the payment form will appear. You need to enter the card details, and then the subscription will be renewed.

How to change the payment method?

When your subscription ends, you can go to pricing page and choose a suitable plan and payment method.

If your subscription is not yet finished, and the auto-renew is still on, it would be a good idea to switch it off before your previous card is charged. Thank you for using Timestripe!

How will I be billed for my subscription?

Subscriptions will use a secure payment transaction through PayPro Global or Cloud Payments.

By default, all plans will be re-billed automatically. If you would like to cancel the re-billing of your account, you can manage this through your Settings page.

Can I cancel at any time?

Sure! Just go to settings and click the ‘Cancel automatic renewal’ button. Your Timestripe PRO will remain active till the end of the billing cycle.

What happens to my data if I don’t renew the subscription?

All your data remains fully available and editable, nothing is archived or anything like that. But the limits of the Basic plan will be imposed on the new data.

Do you offer refunds?

Sure! We provide 30-day money back guarrantee for quarterly and yearly plans. No questions asked. Though we always would welcome any feedback you’d be willing to provide.