Terms of Service

1. General provisions

2. Subject of the contract

3. Order processing

4. Deadlines for Order execution

5. Payment for the Order

6. Return of Order

7. Copyrights

8. Rights, duties and responsibilities

9. Regular payments

1. General provisions

1.1 https://timestripe.com/, hereinafter referred to as "the Seller", publishes the Public Offer on realization of Services placed on the Seller's official website https://timestripe.com/.

1.2 In accordance with article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation) this document is a public offer, and in case of acceptance of the following conditions an individual who accepts this offer shall pay for Seller's Services in accordance with the terms of this Agreement. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, payment for the Service by the Buyer is an acceptance of the offer, which is considered to be equivalent to the conclusion of the Agreement on the terms and conditions set out in the offer.

1.3. Based on the above, carefully read the text of the public offer, and if you do not agree with any point of the offer, you are invited to refuse to use Services provided by the Seller.

1.4 In this offer, unless the context requires otherwise, the following terms have the following meanings:

"Offer" - a public offer of the Seller, addressed to any individual (citizen), to conclude a contract with him on the existing conditions, contained in the Agreement, including all its attachments.

"Buyer" - a natural person, who concluded an Agreement with the Seller on conditions, contained in the Agreement.

"Acceptance" - full and unconditional acceptance of the conditions of the Agreement by the Buyer.

"Service" - list of assortment items presented on the official web-site.

"Order" - separate items from the assortment list of Services specified by the Buyer when making an order on the website or through the Operator.

2. Subject of the Agreement

2.1 The Seller sells the Service in accordance with the current price list published on the Seller's website "https://timestripe.com/", and the Buyer makes payment and accepts the Service in accordance with the terms of this Agreement.

2.2 This Agreement and its annexes are official documents of the Seller and an integral part of the offer.

3. Registration of the Order

3.1. The Service is ordered by the Buyer via the Internet site https://timestripe.com/.

3.2. When registering on the Seller's website, the Buyer undertakes to provide the following registration information about himself:

surname, first name;

e-mail address;

3.3. When placing an Order through the Operator, the Buyer undertakes to provide information specified in clause 3.2. of this Agreement. The Buyer accepts the terms and conditions of this Agreement by entering the relevant data into the registration form on the website or when placing the Order through the Operator. The Buyer has the right to edit the registration information about itself. The Operator does not change or edit the registration information about the Buyer without the Buyer's consent. The Seller is obliged not to inform the data of the Buyer specified at registration on the site https://timestripe.com/. and at registration of the Order to the persons not connected with execution of the Order. Having approved the Order of the chosen Service, the Buyer provides the necessary information to the Operator in accordance with the procedure specified in paragraph 3.2. of this Agreement.

3.4. The Seller and the Operator are not responsible for the content and reliability of the information provided by the Buyer when placing the Order.

3.5. The buyer is responsible for reliability of the information given by the Buyer at registration of the Order.

3.6. Payment by the Buyer of the Order independently executed at the Internet site means the consent of the Buyer to conditions of the present Agreement. Day of payment for the Order is the date of conclusion of the Agreement between the Seller and the Buyer.

3.7. All information materials presented at https://timestripe.com/ are of reference nature and cannot fully transmit reliable information about certain properties and characteristics of the Service. In case the Buyer has questions concerning the Service, it is necessary for him to consult the Operator before placing an Order.

4. Terms of execution of the Order

4.1 The term of Order execution depends on the type of Service and time required for Order processing. The term of execution of the Order in exceptional cases can be agreed with the Buyer individually depending on the type of Service provided. In case of impossibility of Service rendering by the Seller, including for the reasons not depending on the latter, the Seller has the right to cancel the specified Service from the Buyer's Order. The Seller undertakes to notify the Buyer about changes in his Order through the Operator.

4.2 The Order is considered to be executed at the moment the Service is accepted by the Buyer.

4.3 If the Buyer provides false information of its contact details, the Seller is not responsible for improper execution of the Order.

4.4. In case of improper execution of an Order through the fault of the Seller, the repeated execution of the Order is free of charge.

5. Payment for the Order

5.1 Payment for the executed Order is made by the Buyer's transfer of funds to the Seller's employee. Payment for the executed Order is confirmed by a cheque.

5.2 Prices for Services specified on the website "https://timestripe.com/" can be changed by the Seller unilaterally without notification of the Buyer. In case of changes in prices for the ordered Services, the Operator undertakes to inform the Buyer about such changes as soon as possible. The Buyer may confirm or cancel the Order. In case of absence of communication with the Buyer, the Order is considered cancelled within 14 calendar days from the moment of registration.

5.3.Money is accepted by cashless payment.

6. Return of the Order

6.1 In accordance with clause 4. of the article. 26.1. of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights" the Purchaser has the right to cancel the ordered Service at any time before the Order execution.

6.2 The Buyer has no right to refuse the paid Order (or a part of it) of proper quality, having individually determined properties.

6.3 In case of provision of the Service of improper quality, the Buyer undertakes to contact the Seller as soon as possible.

6.4 In accordance with Article 22 of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights" the amount paid by the Buyer for the Service of Inadequate Quality is subject to return to the Buyer within 10 calendar days from the moment of submission of the relevant request. The refund shall be made in cash at the Seller's office. If the Service was paid through the electronic payment system, the refund is made to the electronic account of the Buyer within 5 working days.

6.5. The following conditions must be met for the refund of the Service of proper quality (provided in accordance with the description on the website https://timestripe.com/):

A letter with an application to info@timestripe.com has been sent, where the reason for the money refund is specified.

The letter should also specify the user account and the account (paragraph 6.9) to which the funds are to be transferred.

In other cases, a refund for the service of proper quality is not possible.

6.6. In order to refund money for the service of improper quality (provided not in accordance with the description on the website https://timestripe.com/), a bill of lading or an act of refund shall be drawn up, in which it is specified:

full corporate name of the Seller; - name, surname, patronymic and passport data of the Buyer;

name of the Service;

reason for refund of funds for the Service;

date of Service rendering;

amount to be refunded;

signatures of the Seller and the Buyer.

6.7 The following conditions must be fulfilled for the refund of money in case of absence of the fact of starting of the Service rendering:

A letter with an application to info@timestripe.com has been sent, where the reason for the money refund is indicated.

The letter should be accompanied by a detailed description of the problem that arose while using the Service, as well as, if possible, a screenshot of the problem page and the text of the console error.

The letter should also specify the user account and the account (point 6.9) to which the money transfer is supposed to be made.

In other cases it is impossible to refund money for not rendered Service.

6.8. The refund of the Service cost is made not later than 10 (ten) days from the date of the Buyer's submission of the relevant claim.

6.9. In order to refund the funds to the bank card the Customer should fill in the "Application for refund of funds", which is sent by the Company to the Customer's e-mail address upon request, and send it together with the passport copy to info@timestripe.com. The refund will be made to the Customer's bank account specified in the application within 10 (ten) working days from the date of receipt of the "Application for refund" by the Company.

6.10. In order to refund the funds credited to the Company's current account by mistake through payment systems, the Customer must apply with an application and attach a copy of passport and cheques/receipts confirming the erroneous crediting. This application should be sent to the following address: info@timestripe.com. Upon receipt of an application with a copy of passport and cheques/receipts attached, the Company will make a refund within 10 (ten) business days from the date of receipt of the 3rd application to the Customer's current account specified in the application. In this case, the amount of refund will be equal to the value of the Order.

6.11. Term of consideration of the Application and refund to the Customer starts to be calculated from the moment of receipt of the Application by the Company and is calculated in working days without holidays/ weekends. If an Application is received by the Company after 18.00 on a working day or on a holiday / weekend, the moment of receiving an Application by the Company is the next working day.

6.12. The request for return must be submitted by the Buyer to the Seller by e-mail to info@timestripe.com. The request can be made in a free form with the obligatory indication of the Buyer's contact details coinciding with those indicated when ordering the Service, the name of the returned Service and the reasons for the return. The Buyer has the right to ask the Seller all questions by phone +7 964 567-19-77.

7. Copyrights

7.1 All text information and graphical images placed on https://timestripe.com/ are the property of the Seller and/or its suppliers.

8. Rights, duties and responsibilities of the Seller and/or its suppliers.

8.1. The Seller is not responsible for improper use of the Services by the Purchaser ordered on the website or through the Operator.

8.2. The Seller has the right to transfer its rights and obligations on execution of orders to third parties.

8.3. The Seller is entitled to record telephone conversations with the Purchaser. According to item 4 of article 16 of the Federal law "About information, information technologies and about information protection" the Seller undertakes: to prevent attempts of unapproved access to the information and/or transfer to the persons who are not directly related to execution of Orders; to find out and stop such facts in due time. Telephone conversations are recorded for the purpose of monitoring the Operator's activity and quality control of Order execution.

8.4. The Buyer has the right to send all claims on improper execution of the Order to the e-mail address specified on the website https://timestripe.com/contact/, in the Contacts section. All received information shall be processed as soon as possible.

9. Regular payments

9.1 Agreement on providing individuals with the opportunity to pay for the services of Timestripe OÜ through regular automatic money transfers

Timestripe OÜ, Reg. no: 16766632, VAT Number: EE102631092, Address: Harju maakond, Lasnamäe linnaosa, Sepapaja tn 6, Tallinn, Estonia, 15551, hereinafter referred to as the Supplier, offers Users to use the Service "Recurrence write-offs" and to conclude this Agreement (hereinafter - the Agreement), which is an addition to the Agreement and an integral part of the Agreement, on determination of the procedure of settlements under the Agreement.

The User unconditionally agrees to this Agreement by taking specific actions to activate the "Recurring debits" Service at the moment when the User accepts this Agreement and performs actions to activate the "Recurring debits" Service.

9.2 Terms and definitions

9.2.1 Service "Recurrence write-offs" - service for regular automatic money transfers from the Holder's Bank card in favor of the Supplier for the goods/services provided by the Supplier under the Contract on the basis of the Holder's prior acceptance, according to tariffs and options under the Contract.

9.2.2 Agreement - a bilateral agreement concluded between User and Supplier under the terms of which Supplier undertakes to provide Service to User, and the latter undertakes to pay for it.

9.2.3 Service/goods - provision of services by Supplier from the range of https://timestripe.com/.

9.2.4 User - natural person, who concluded an Agreement with Supplier.

9.2.5 Request - information message sent by the Bank to the issuing Bank for transfer of funds from the Bank Card in favor of the Supplier.

9.2.6 Issuing Bank - a credit institution issuing Bank Cards, as well as settling transactions made with the Bank Cards.

9.2.7 Processing Centre - PayPro Global

9.2.8 The cardholder is an individual who gives the order to the issuing Bank to transfer money from the Bank card on behalf of the User in favor of the Supplier by means of the Service "Recurring write-offs".

9.2.9 Bank card - a settlement or credit card, the issuer of which is the Bank-issuer, which is an instrument of cashless settlements, designed for the Cardholder to make transactions with the funds in the Cardholder's bank accounts in the Bank-issuer, or with the funds provided by the Bank-issuer on credit to the Cardholder in accordance with the legislation of the Russian Federation, as well as the contract of the bank account, or within the established limit, in accordance with the credit agreement. Payment for Supplier's Services according to the present Agreement is possible by Bank cards of VISA International, MasterCard International payment systems registered according to the current legislation of the Russian Federation. In this case, the possibility of using specific types of VISA International and MasterCard International cards is established by the issuing bank.

9.2.10 Acceptance of the User is an unconditional agreement between the User and the terms and conditions of this Agreement.

9.2.11 Personal profile - a section of Supplier's Website protected by the access control system, providing User with an interface for interaction with Supplier under the Agreement.

9.2.12 The Supplier's website is a website located on the Internet at https://timestripe.com/.

9.3 Description of the "Recurring write-offs" service and the method of its activation

9.3.1 The "Recurring debits" service allows the User to pay for Supplier's Services under the Agreement by means of regular automatic money transfers in favour of the Supplier from Bank cards. Activation (connection) of the Service "Recurrence write-offs" implies the following actions:

9.3.2. At Supplier's website, User puts a checkmark in the item "I agree to terms of offer (https://timestripe.com/terms)" and clicks "Pay". Service "Recurrence write-offs" is connected only for the Bank card registered by the cardholder.

9.3.3. Registration of a Bank card: the Holder of a card enters data of the Bank card on WEB-page of input of payment data;

9.4 Action of Service "Recurrence write-offs".

9.4.1 After connecting the "Recurring debits" Service, money will be transferred from the Bank Card in terms and amounts required for the proper performance of the User's obligation under the Agreement. Payments are regular and will be debited without acceptance from the User's bank card once a month.

9.4.2 The direct debit of funds shall be made by the Issuer Bank on the basis of the prior consent of the User to such debit in the amount and time specified in the Agreement. The request for transfer of funds with the amount of transfer to the Issuing Bank is transferred by the Bank and the Processing Centre within the framework of agreements concluded with the Supplier.

9.4.3. At one moment, the User can activate (connect) the Service "Recurring debits" only by one Bank card of the payment system Visa (Visa Inc.), MasterCard or Maestro (MasterCard International Inc.).

9.4.4. Supplier does not store or process data of Users' bank cards, as well as other personal data of Users, providing only requests to the Processing Centre and the Bank for repeated transaction on User's bank card.

9.4.5. Supplier does not guarantee the possibility of making transactions with the Bank Card.

9.4.6. The User guarantees that he is the Holder of a bank card, consciously, correctly and completely enters all demanded requisites of a bank card at activation (connection) of Service "Recursive write-offs".

9.4.7. Performing the actions specified in p. 1.1.1. of the Agreement is recognized as analogous to the User's handwritten signature.

9.4.8. Connection of the "Record write-offs" Service according to the procedure stipulated by this Agreement is performed only if there is technical capability of Supplier, Processing Center, Bank, Issuer Bank. Supplier, Processing Center, Bank are not responsible for impossibility to connect the "Record write-offs" Service.

9.4.9. In case of insufficiency of funds in the Bank Card account for making a transfer, the Supplier has the right to repeat the request to debit the Bank Card.

9.4.10. Supplier has the right to make amendments to this Service Agreement by notifying the User in writing or by other available means, including by sending an e-mail message specified in the Agreement to the User, or by a telephone program, or by posting information at the Supplier's Web-site.

9.5 Cancellation of "Recurring write-offs" Service

9.5.1 The User is disconnected (refused) from the "Recurring debits" Service:

A) User opens Settings page at https://timestripe.com/settings

B) Clicks the button "Cancel automaric renewal". In this case the funds transferred from the Bank card before disconnection (refusal) of the User from the Service "Recurring debits" for the Services are not returned to the User.

9.6 Restrictions on the use of the Service "Recursive write-offs".

9.6.1. no more than 5 (five) transfers per day may be made from one Bank Card;

9.6.2. no more than 150 USD can be transferred from one Bank Card for one transaction;

9.6.3. transfers of not more than 500 USD per day can be made from one Bank Card;

9.6.4. moving to the page "Make a payment" is possible only if the User has an Internet connection, regardless of the current account status.

9.7 Responsibility of the parties

9.7.1. The Supplier, the Processing Centre, the Bank shall not be liable for inoperability and/or temporary inoperability of the "Recurring debits" Service. The User independently controls the performance of its obligation to pay under the Agreement. In the event of the inoperability and/or temporary inoperability of the Recurring Debits Service, the User must use other ways of fulfilling their obligations under the Agreement.

9.7.2 Disputes between the parties arising in connection with the performance of the terms and conditions of this Agreement shall be resolved in the course of sending claims.

9.7.3 If the Parties fail to reach mutual consent, disputes between them shall be resolved in accordance with the terms of this Agreement and the Offer.

9.8 Other terms and conditions

9.8.1 Performing actions to connect the "Recurring write-offs" Service:

A) The User unconditionally agrees with all the terms of this Agreement.

B) The User gives in advance the given acceptance for writing-off of funds by the Supplier from the Bank card on conditions of the present Agreement.

C) The User grants the right to the Processing Center, the Bank to store, collect and process their personal data (Surname, Name, Patronymic name, series and number of the passport, place and date of birth, number of the current account and the Bank Card) for the purpose of realization of the present Agreement.

D) The User gives their consent to pay for Services in accordance with the terms of the Agreement.

9.8.2. Supplier has the right to disconnect and/or limit User from "Recurring debits" Service.

Rights and obligations of User and Supplier, arising from this offer, may not be transferred to third parties without written consent of the other party. I, User, have read and agree with this agreement of use of "Recurring payments" service, with automatic writing off of funds from bank card for Supplier's services under the Agreement.


Contact Information

Timestripe OÜ

Reg. No: 16766632

EU VAT No: EE102631092

Sepapaja tn 6, 15551 Tallinn, Harju Maakond, Estonia

info@timestripe.com





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